Policy & TERMS & CONDITIONS

CHILDREN POLICY

  1. Children under the age of 5 years will get a complimentary breakfast.
  2. Children age of 5-11 years stay with parents (without extra bed), but will be granted 200 THB for breakfast.
  3. Children age of 12 years and over will be granted 800 THB. (extra bed and breakfast).
  4. Baby cot must be booked in advance.

Reservation Policy

  1. All room rates are in Thai Baht per room per night and are inclusive of 10% service charge and 7% government VAT.
  2. The above rates are subject to room availability and may change from one day to another while the reservation is not confirmed.
  3. Guests must present their personal identification (ID card or passport) during check-in.
  4. Pets are not allowed
  5. Smoking in the room, bathroom and balcony is not allowed and prohibited. Smoking area is provided on 1st floor.

ADVANCE PURCHASE PAYMENT METHOD

  1. All booking will be required full Pre-payment upon confirmation.
  2. Amendment and cancellation are not allowed for Non-Refundable booking.

CANCELLATION POLICY

  1. Cancellation must be made within 7 days prior to expect arrival date and time to avoid penalty charge of one night’s rate, except during high and peak seasons, cancellation must be made 14 days in advance.
  2. The Reservation made under condition of prepaid is non-refundable.

CHECK–IN & CHECK-OUT

  1. Standard check-in time is 2.00 pm.
  2. Standard check-out time is 12.00 pm. (Noon)
  3. For check-in before standard time is subject to room availability. For early morning check-in, a reservation for one night advance with charge of an additional full day is recommended.
  4. Late check-out requests for periods after the standard time is subject to availability.
  5. Late Check-out Charge of 50% discount from the existing room rate will be levied for any late check-out until 6.00 pm. A Full-day Charge will be levied for any late check-out after 6.00 pm.